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screen off

Chheanghak
Visitor

screen off

Hi there, my xperia P screen didn't appear anything till now . It happened when i just unlocked the screen and then it stuck , after that i try to lock it and open it again but it still remain in black till now even i try to press the off button 5 minitues already. The light at the clear part buttons is enable to see when i hold the off button and it also charge usually . Can you tell me what happen to that , what should i do?

1 REPLY 1
Rickard
Master

The phone or an app might have hanged in some way. Try holding on/off and vol+ at the same time for 10 seconds to turn off the phone and then try starting it again.