Smartwatch 2 - a display backlight spot issue

[Vendo232]

Hi

I`ve been using my SW2 for 2 weeks and I have noticed few spots on my screen. See below.

It seems like the display has been de-colorized or influenced by most frequent touching zones on the display.

I still have warranty is this an issue and I should return this watch or?.. 

any suggestions what is going on? 

PS: I have not exposed my watch to water or anything.

d

[Vendo232]

what is going on with the PICTURES? is somebody deleting them or what?

[_alexdon_]

No,a mod must approve them before they can be seen.Stop posting more and more.

[Vendo232]

This is what happened to me today, I`ve tried restarting the watch and no help. Not sure how to do hard reset and not sure if it would help.

I`m sending them back.

[Nabeel]

That  appears to be a hardware fault so better send it back or have it assessed at Sony service center.

[Vendo232]

thank you for your answer. Wanted to ask you for lasta advice.

I bought the watch from AMAZON seller and theyr offer to return money they do not offer to send replacement.

Would it be possible to contact SONY directly and get replacement ?

thank you

[Nabeel]

You should do what's easy for you. Amazon or service center.

A product is replaced withint the first 7 days of purchase if proved defected. 

You have warranty, so you should probably go to Sony service center and see what they say. Most probably you won't need to contact Amazon. While the Amazon deal is good as well. Get the money back and buy the SW from Sony center.

[Vendo232]

it is getting worst 😞