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Software update engine failure (error 100)

Mobile-confusio
Visitor

Software update engine failure (error 100)

Brand new miro on vodafone and trying to update as notified to do so i constantly get error 100, so can anyone tell me what an error 100 is or means before i lose all my hair. Thanks

15 REPLIES 15
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Uliwooly
Expert

this is quite interesting, 2 options

1) it could be a Sony server issue, which has happened before and it was back to normal few days later

or

2) take your phone back to Vodafone

Mobile-confusio
Visitor

Will keep trying update just incase it is a server error and will also try the vodafone route asap and update thread with any info i get.

Any idea what error 100 actually means?

Mobile-confusio
Visitor

Still no luck with update so will be going to vodafone asap but just to have the correct info with me is there any sony staff on here who can tell me what an error 100 is please?

Mobile-confusio
Visitor

So ive been to vodafone and the phone was factory re set and about an hour later the phone says update available so i attempt update and i get exact same error 100 yet again, brand new phone and im getting tired of this so i will ask again what is error 100 please?

Mobile-confusio
Visitor

Still no replies for my error 100 question so im guessing official sony staff dont frequent the forum very often?

After a week of haggling and reset after reset i have had the handset replaced with a new one and no problems so far. Vodafone tech eventually discovered it was a hardware fault (so im guessing thats what error 100 is?) and not software related. So i would suggest that if you get the error 100 screen when updating then get the handset replaced as without offical word on what the code really means it seems to be a hardware fault. Hope this helps anyone else with the same problem in the future.

mobile_dilemma
Visitor

hey i have the same problem...but u mean if we replace the handset and then try the new update available option  ...wil it work..