sony epxpera e customised ringtones

[weston]

can anyone help? sony experia e, i've assigned personal ringtones, when phone rings from someone i've assigned a ringtone to it only ring on standard ringtone

[discretion1]

Backup your contacts first. http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253 You may simply backup contacts to your sim card: Contacts--menu--Backup--SIM Card. Then try clearing cache of the following apps:

1. Contacts

2. Contacts storage

3. Phone

4. Phone contacts

5. Phone/Messaging storage

It can be done at Settings--Apps--All apps--choose the apps one by one--Clear data. Then reboot. Import your contacts to your phone from sim card. Try adding specific ringtones to your contacts and see if it works.

[weston]

thank you, ringtones working now. phone sometimes puts itself on silent. any idea why? thanks again for your help

[Sam]

Be careful of the buttons on the side of the phone. The most common cause of I see of spontaneous silent mode is when people accidentally press the volume down button for a second as this will force it into silent.

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