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Xperia Arc S Auto restart problem

306Abi-
Visitor

Xperia Arc S Auto restart problem

I  have a strange problem with my Xperia Arc S. It's keep auto-restarting all the time, It's showing the "Sony" Logo then the "Xperia" logo then blank screen and then after some waiting it's keep showing the "Sony" logo and "Xperia" Logo and after charging for 2 hours,it gets started .From that Bluetooth option keeps searching and the OFF option gets disabled. This problem persists for me for last 2 weeks. please help to resolve this issue. Note: My Phone is upto date.

1 REPLY 1
Alexander1
Champion

Do you experience the same problem in safe mode? 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If the problem persists in safe mode I suggest that you repair the phone software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone".