Xperia SP problem receiving calls

[Bunga1]

sometimes i cannot receive any incoming calls when my phone screen is off. Any solutions on this would be great! :smileysmileywink:

[Uliwooly]

When the screen is off or the phone is off?

[Bunga1]

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@uliwooly wrote:
When the screen is off or the phone is off?

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when the screen is off.

[Phy]

Try it while booting onto safe mode.

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008