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Two File Commander in App Drawer

SOLVED
id2000
Visitor

Two File Commander in App Drawer

I have updated my Sony Z2 from 4.4.4 to 5.0.2 and two "File Commander" are displayed when tap Applications. "Restore to factory" from phone and "Repair my phone" with PC Companion had not any effect. How could I remove the old version?
1 ACCEPTED SOLUTION

Accepted Solutions
Hampus
Champion

A new software has started to roll out already today via PC Companion. If you update/repair the software via PC Companion, this should be fixed.

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19 REPLIES 19
Hampus
Champion

Hi,

That sounds strange. Does these apps have the same icon and functions/layout when you open them? If you go to Settings > Apps > Swipe to the tab "All" > Do you find two File commanders here?

id2000
Visitor

Yes, the two applications have the same icon.
They are both in Settings> App> All

and also in App drawer.

In "priv-app" folder there are:
a) com.mobisystems.fileman.sonychina / com.mobisystems.fileman.sonychina.apk
Ver. 3.1.13155
Size: 5.59 MB
b) filecommander / filecommander.apk
Ver. 3.1.13142
Updated: Ver. 3.13183
Size: 7.24 MB

Application a) can not update.
Application b) can be updated.
Why it is not deleted old application when I did the update OTA?

Hampus
Champion

Could you provide me with your customization version that can be find via the service menu? You can find this if you go to dialer > Enter *#*#7378423#*#* > Service info > Software info > Customization Version.

id2000
Visitor

Customization Version

1281-4642_R4C

Phone Software Version

1278-4770_23.1.A.1.28

Hampus
Champion

Thanks! I will forward this internally to see if I can get some further information.

id2000
Visitor

Thank you for your support.

I expect your answer.

id2000
Visitor

Helo Hampus,

 

Do you have anything new?

Hampus
Champion

Hi id2000,

This has been forwarded, but I have yet not received any update. I will get back to this thread as soon as I have further info.

lmcs73
Visitor

Same with me.
I froze one of them...