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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
andrewsoong
Member

Can someone with the update let me know what version of Android it's now running? The size of the update makes me think maybe they've gone from 5.0 to 5.1. Hope so.

alellio01
Member

Im just updating now, I checked sonys website for the update, as I was going
to download and do via usb, but its not on the website yet.
MikeLothian
Member

Not neccessarily - chances are it's just a full image rather than an incremental one - so it can be installed from any previous version - let me know what version it is though

wills_b
Member

I think it's running 5.02 but it's not entirely clear to me whether thats the android version or something else.

 

Certainly can't see anything that says 5.1 (least of all sound)

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vekariya
Explorer

Just updated.

TV Version is now on 5.0.2

I hope its alot snappier, a few days will tell.

Netlix now works.


MikeLothian
Member

The version was previously 5.0.2 - can you see if you can find the build number? The previous build was v2177

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tennysonman
Member

The update today was to add Netflix to the 4K TV's.  There was no update to the Adroid version which remains at 5.0.2 The software update today is PKG2.209.  You can find the version your TV is running by simply pressing the help button on your remote.  For the Android version, this can be found in Settings>About>Version.

MikeLothian
Member

Going back to my origional post on this thread I'm hoping we're now in sync with the american firmware which should hopefully have brought:

 

Improvements over version PKG2.173.0010NAB:

  • Supports Netflix® streaming service (4K Models)
  • Improves Lip Sync for HDMI input
  • Improves performance and stability of the USB video playback features
  • Improves general performance of the TV
NickCo1979
Member

I think you're on the money there. The TV performance is a lot better than previously seen. It's almost as if we're on V1.0 of the software now instead of pre-release betas..... :wink:

Bansai75
Explorer

Netflix now working.

 

However, Amazon Instant is still unwatchable. Has anyone else had issues with Amazon? The stuttering picture and sound is a nightmare.