Share your experience!
I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!
1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435
2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.
3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360
4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.
As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.
@chrgray wrote:
@kevinwoods12 wrote:What are you guys actually watching to see this judder?
This - http://m.youtube.com/watch?v=5-myt8ZoVvY
Only seen when the Sky Q Silver box is set to output 2160p50, and only seen on Sony TVs.
Good grief that is HORRIBLE! At least Sony recognise the issue
http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/133958
I've got an nvidea shield tv outputting 2160p going through a 4K compatible Sony soundbar, and 4K video is silky smooth on my 8509C. Could it not be the Sky Q box poorly upscaling 1080i video to 2160p?
@kevinwoods12 wrote:I've got an nvidea shield tv outputting 2160p going through a 4K compatible Sony soundbar, and 4K video is silky smooth on my 8509C. Could it not be the Sky Q box poorly upscaling 1080i video to 2160p?
What frame rate (50p?) and 10-bit or 8-bit?
@Garymjh wrote:
I also have a wetek core media player playing uhd 2160 resolution
flawlessly on my Sony.
But is it 2160p50, or another refresh rare such as 24p? And at 10-bit or only 8-bit? It's a combination of 50fps and 10-bit at 3840x2160, being such a high bitrate, that's probably causing the problems. A quick Google search suggests the wetek can't do 10-bit at 50fps.
Yes I think it does 30 50 and 60fps for uhd. And not 10 bit. I presume changing that hdmi setting on the sony from normal to enhanced makes no difference on the sky and bt boxes?
People with 4K stutter, has anyone tried changing the enhanced HDMI setting under the inputs section on the TV?