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Factory reset sony kd-43x8309c

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Bambam35
Explorer

Factory reset sony kd-43x8309c

Hi 

 

I asked my tv to undertake a factory reset last week for it to only now start up with the Sony screen and then to a black screen , I have tried all resets from the internet but still no joy and a new tv bought.

 

any ideas before it goes to the skip ? 

2 REPLIES 2
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TheRealOG
Community Team

@Bambam35 Try to unplug the TV from the mains and plug it back after 2 minutes, but make sure first nothing is connected to it. If still no luck, it might need to be inspected by an engineer. 

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Bambam35
Explorer

The tv been unplugged for days and still does the same thing starts up the Sony screen and then goes black.

 

Trip to the rubbish site soon but a tv shouldn't do this when you follow instructions on the screen