Iplayer

[Peter44Flynn]

Hi I now can't play iplayer on my kd-55a1 TV it used to play okay. Now the iplayer opens but when I try to play a program I get 02001 error. Does anybody have the problem?

[LightFoot]

Hi @Peter44Flynn 

Are you running the latest software with the latest version of iPlayer?

https://www.sony.co.uk/electronics/support/oled-tvs-android-a1-series/kd-55a1/software/00262498

[Peter44Flynn]

Hi yes I am 

[GeologyGirl]

I have to use my android app and cast iplayer, it used to work but now crashes from a min or 2 into a program 

[HannahEd01]

Hey Peter44Flynn, try restarting your TV, unplug it from the mains for two minutes.

[Peter44Flynn]

Hi I've tried this still doesn't work thanks