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I have a KD-55AG9 with which I am very happy ....BUT while I can get subtitles on all channels and Apps I simply cannot get them on ITV Hub even though the programme guide states that they are there. Am I alone with this problem or can anyonme help
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ITV Hub responded very quickly to my email pointing out that they don't work with Sony on Youview but I can get subtitles if I watch via Roku using my NowTV handset. Problem solved and smiles all round. Thanks Joe
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Yes it is
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I should be grateful for more assistance please
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There's a new software update that was released on the 24th of last month, give it a try.
Pretty late to the party, I lost track of the thread 😅
Hope this helps!
- JD
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Thank you Joe. I am up to date but the problem persists
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Have you tried using the Subtitle button? (It looks like a small box with dots at the bottom)
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Yes I have.
It works on every other app except ITV Hub and IPlayer, but the latter has an onscreen switch for subtitles
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This is starting to seem like a service/app issue, have you tried contacting iTV support?
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Joe,
Good idea. Thanks.
I have approached them by email. I hope they respond.
They seem to prefer Twitter DM (Direct Messages?) but I don't use that