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November 2020
November 2020
KD-65xh9505 sound droputs and disconnections both earc and arc
Hi I just buyed it and I am loving...BUT
I have it connected to hw-q90r soundbar, and this connection is making the experience very difficult.I have frequent dropouts in sound, and every couple of they i lose sound completly and need to re-start the soundbar and or the TV. I have tryed many things, and I will try a couple of things I just readed here... But I would like to ask people with this model if they have similar experiences and LET SONY KNOW
1 REPLY 1
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November 2020
November 2020
Hi,
Can you please confirm that your TV is running the latest software?
If so you please make sure that you use a high quality HDMI cable.
Also please check the setting of the eARC function in the input settings and toggle the setting eventually.
Cheers
Peter