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Sony KD-55X8509C - Disney Plus stopped working
The Disney Plus app does not load when selected. It keeps going back to the Home screen. I have checked and the TV is upto date SV: PKG5.433.0183EUB and all the other apps work.
Also did a hard shutdown and reload twice and no joy?
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Cheers for that. I need to know if my machine can accept the update. When I tried and update from the TV itself it says it's upto date.
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Thanks for the link. downloaded and have just updated the TV.
No joy Disney plus app still not working.
Will look to report it to Sony
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Maybe try clearing the cached data (under Storage & Reset - Internal Shared Storage - Cached data) then restart by holding power.
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Tried that Joe a couple of times. Still no joy, it still bounces BACK Tto Home screen after a couple of seconds after selecting OK.
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Have you tried using a different network (i.e. hotspot) in case the app was being blocked by a firewall for example?
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Evening
The app has now gone from my TV. Has there been any updates you are aware of?
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Lost, now found. Decided to uninstall. Reinstalled. Now works.
I had noticed on another TV firestick that the app required an update to a new version, perhaps this was why it failed.
Thanks for all you help, most appreciated.