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camera screen turned green

SOLVED
cute
Visitor

camera screen turned green

Hi,

 Last sat, Oct 18, 1914, the camera on my xperia c phone model turned green and can't see anything

but when I click it, there's aan image.

Please help me resolve this.

Thank you.

Mavel Alcala 

1 ACCEPTED SOLUTION

Accepted Solutions
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Did you do anything special with the phone when this behaviour occured? I suggest that you clear data for the camera application via Settings > Apps > The tab "All" > Camera > Clear data. You can also try to boot the phone into safe mode to see if same thing happens:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

View solution in original post

2 REPLIES 2
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Did you do anything special with the phone when this behaviour occured? I suggest that you clear data for the camera application via Settings > Apps > The tab "All" > Camera > Clear data. You can also try to boot the phone into safe mode to see if same thing happens:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

sokasoka
Visitor

I cleared the data, and it worked! Thank you! Slightly_smiling_Face