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clear credentials grayed out on my c5

SOLVED
samaa
Visitor

clear credentials grayed out on my c5

  1. after i removed all credentials it gryed out how can i gray it back please Screenshot_2016-03-08-01-17-16.png
33 REPLIES 33
samaa
Visitor

VPN?!
Jake-SonyXperia
Champion

Go to the following location.

Menu > Settings > more > VPN 

If anything is loaded in this section you will need to remove it.

samaa
Visitor

There is nothing in it
Jake-SonyXperia
Champion

Strange, as you have gone through every aspect that would cause such a problem. Try booting to safemode and see if the same result occurs.

Safemode

@uliwooly @alexdon a new pair of eyes here would be great.

profile.country.RO.title
_alexdon_
Expert

@samaa It has been pretty much covered, if safe mode doesn't help, I think a software repair might.

alexdon
samaa
Visitor

still gray in safe mode
profile.country.RO.title
_alexdon_
Expert

@samaa Are you willing to perform a software repair using PC Companion?

alexdon
samaa
Visitor

maybe
profile.country.RO.title
_alexdon_
Expert

You've tried most of the things we could suggest. If you try the repair, please keep us updated.

alexdon
samaa
Visitor

OK and I tried it when I do lock screen, non or swipe will not be gray or absent