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how to wipe data on broken screen on C5 Ultra?

SOLVED
jack999
Visitor

how to wipe data on broken screen on C5 Ultra?

hi
my screen are broken cant see at all (blank screen)
only can see the upper screen
so before i send my phone to repair, how to wipe my phone data completely?
not the photos, videos etch but sensitive data like facebook, instagram, gmail account where i didn't log out before my screen broke
and im not enabling the usb debugging so i cant mirror my screen to my pc
please help me

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.PH.title
MarlonUk1
Expert

have you tried Android device manager or my xperia service

View solution in original post

5 REPLIES 5
profile.country.PH.title
MarlonUk1
Expert

have you tried Android device manager or my xperia service

jack999
Visitor

just tried it 
how to know if my phone has been erased completely?
all i see some blue color on the top (that's the only part of screen that are not blank)
if i recall correctly that color are from the first thing we need to sign in after bought a new phone, right?

profile.country.GB.title
Uliwooly
Expert

@jack999

Try to use MyXperia or Android device manager and see if you can locate the phone, if you can't then it has been wiped out

jack999
Visitor

it said Location Unavailable 

guess my problem is solved
thank you for both of you
really appreciate it

profile.country.GB.title
Uliwooly
Expert

@jack999

Anytime, just to be certain run XC and repair the phone.