Join now - be part of our community!

Sony Xperia C contacts loading problem

elaustaz2000
Visitor

Sony Xperia C contacts loading problem

i have a problem when i search for any contacts it takes a long time for loading taking into consideration i disabled auto sync and filtering contacts that have phone numbers only. is it software problem or problem in my phone?

8 REPLIES 8
profile.country.RO.title
_alexdon_
Expert

Settings-apps-all-phone,force stop and clear data.Restart your phone.

alexdon
Alexander1
Champion

You can also try to clear data for contacts under the same menu. Restart the phone and try again. 

subba
Visitor

tried it, bust doesnt work. contacts and call log both says oading but never open. even setting has crashed after trying it

Alexander1
Champion

Strange. I would suggest that you try to boot your phone into safe mode to see if the problem may be related to any 3rd party app that you have installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If the behavior persists in safe mode I would suggest that you try to repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > click on the blue highlight (Repair my phone/tablet). Do this without the phone connected. Follow the instructions on screen to perform the repair.

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

NehaVallurupall
Visitor

I also have the same problem the contacts and call log are always loading for hours and hours. It has been a day now, also the kepad is not loading. Three of them are not loading. I either get a message that android has stopped or I get a messtage that the contacts are not responding.

Please suggest what to do.

Thanks,

Neha V.

Sunny9
Visitor

Thankyou Verymuch, it perfectly worked for me

RV5
Visitor

While doing this all my data would lost?
Tuturuut
Visitor


@alexdon wrote:

Settings-apps-all-phone,force stop and clear data.Restart your phone.


After clear data, what my contacts clear too? tq