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Nrjs1997

After installing some apps voice cracks or gets distort while listening music in headphones. Can't recognise the problem. Please help me on this issue.

Uliwooly

@Nrjs1997

Then its a third party app that's causing this, which app? you will have to find which app that you downloaded its causing this.

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Nrjs1997

Even some of this apps are backup of apps installed from google play.....

Qatrium

@Nrjs1997

- Test if tis happens also in safe mode.

- Test another pair of headphones.

Nrjs1997

I cannot see safe mode option performing the steps in above link....and its not the problem of headphones because the same problem occurs with several another pair headphones.

Uliwooly

@Nrjs1997

unlock the phone > press and hold power > release the button > you should see the option

check this out

http://talk.sonymobile.com/t5/Software-Updates/Lollipop-New-Features/m-p/955490#U955490

Nrjs1997

It's working fine in safe mode...So what can i do to solve this problem...

Uliwooly

@Nrjs1997

Then its a third party app that's causing this, which app? you will have to find which app that you downloaded its causing this.

Nrjs1997

Is there any way to do this....because i got almost 20 apps installed from google play so it is very difficult to find 1 or more 3rd party app from it that are responsible for the problem.