Xperia C Hang Problem

[tiwarialok]

My new Xperia C shuts down upon receiving call. I can hear one ring and the phone goes off. I have to restart it manually. It doesn't happen with every call but once or twice a day. I really hope Sony offers some solution.

[_alexdon_]

Do you have some task killers,antivirus?

[tiwarialok]

Yes.. it has an antivirus installed. Is that a problem? Should I remove it?

[_alexdon_]

I suggest you remove any kind of apps like:antivirus,battery savers,task killers.

[tiwarialok]

Thanks. Will try. Local service centre has also suggested a software upgrade. Will get it done over weekend.

[_alexdon_ · Accepted solution]

That could also work.Keep us updated.

[tiwarialok]

Gave it to local service centre. At first they took it for just software update. Then they found certain parts also needed to be changed. So it was done and phone delivered after four days. I noticed they got rid of antivirus too but did not tell me anything about not installing it again. So I don't know whether I should or not. Anyway, it has been four days and the phone is working fine.

[_alexdon_]

Well,at least now it is fine.

[nag1111]

while i putting two sims and switching on my mobile not getting signal

[_alexdon_]

Set the first SIM on WCDMA and the second on GSM only.