HX400v Flash

[aahughe]

Hi, I’m looking to buy another external flash for the HX400v I had one but to get it to work you had to pop up the built in flash for it to work. Is this the case? Or if I get a better flash with the multi interface shoe connect I don’t need to pop up the flash. I was using it to bounce off the roof but the built in flash was also on defeating the point 

[EdwinaU]

Hi there, 

Welcome to the community.

If you weren't using the official multi interface before it may have caused that issue. Let us check this and get back to you when we have more information.

Best wishes,

Ed 

[Win_88]

Hi aahughe,

I'd be interested to know the model number of the flash you are using. You can find all the supported external flash modules compatible with you camera here: http://support.d-imaging.sony.co.jp/www/cscs/accessories/compatibility.php?area=gb&lang=en&mdl=DSC-H...

Win_88