No power to my soundbar

[Thalamus.]

Hi Sonyfortheworld,

welcome to the Sony User Community..

Your post is very vague, if you reply with the model number and additional information on the problem you are having, then hopefully another user may be able to assist you in resolving your issue..😉

[MaggieGreene]

Hi @Sonyfortheworld, what is the model number of your sound bar? You can use this link to help you locate the model number: https://www.sony.co.uk/electronics/support/articles/00248604 

[Sonyfortheworld]

Hi,

It's  SA-CT260H.

The red light is on at the sub woofer but there is absolutely no power at all to the soundbar. 

I've changed the fuse in the plug and tried it at another outlet but the soundbar is dead..

[MaggieGreene]

Hi @Sonyfortheworld, try to reset the sound bar by following the steps in page 30 here: https://www.sony.com/electronics/support/res/manuals/4463/44635222M.pdf 

If the issue persists, you can use this link to locate the nearest Authorised Service Centre to you and get it inspected: https://locator.sony/en_GB/servicecenters/?zoom=5&latitude=54.29088&longitude=-2.37305 

[Sonyfortheworld]

Hi,

How can I  reset ( fix ) the sound bar if it has no power running through it ?