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carnt log in to gmail.......

SOLVED
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carnt log in to gmail.......

hi there just got x8 for xmass   verry nice phone  apart from i carnt log in to gmail account..ive registed ok but when i go to log in to put passs word...its got a differnt user name   i carnt seem to change the user name and put my password   its a new phone sop carnt see why the name is there...carnt go to android without doing thiss  anny help please

1 ACCEPTED SOLUTION

Accepted Solutions
sushidushi
Contributor

Yes, restoring to factory settings would do it, too.  A bit of a pain, though not too bad if you have only just got it and don't have too much stuff on it.  Glad you've got it sorted.

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4 REPLIES 4
sushidushi
Contributor

It seems rather odd that it has someone else's account on it, unless it was a returned phone... i think you can erase the account on the phine by going to Settings - Accounts & sync - tapping the gmail account that is shown on there and then selecting Remove account from the bottom of the screen.  That should then enable you to put in your own account details.

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problem solved but not the way you said...tryed to go to settings ect no option to delete account?  its a new phone from o2 shop think must been used in shop  ..looked new though...had to reset to fatory settings  and get a new googlemail account not gmail..wifi ok  but need mms/internet settings again from o2   not recieved yet   sent   word ACTIVE to 2020   must be bissey ect   thanx for help

sushidushi
Contributor

Yes, restoring to factory settings would do it, too.  A bit of a pain, though not too bad if you have only just got it and don't have too much stuff on it.  Glad you've got it sorted.

Not applicable

im on android 1.6   darnt up grade to 2.1 now everything is working lol  is there mutch differnce between 1.6  and 2.1     not had option to do thiss yet though  dont think my version on list  even prommised by end of year