long delay in making call

[Jimbojimbob]

I've had my Experia S now for about 18months. It has worked faultlessly, recently it seems to be taking forever to make a call. I have a few numbers on speed dial and it can take upto a minute before I hear any dial tone. The sim card was new with the phone so not too old. Any ideas?

[Uliwooly]

Try this 

settings > apps > all > phone > clear data/cache

make sure to backup your call logs if you don't want to lose them 

[Uliwooly]

if that doesn't work then empty your messaging app (sms, mms, etc) or repair your phone with SUS 

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[Jimbojimbob]

Thanks for that. Emptying the cache unfortunately does not work. I have noticed that if the phone has been on for a while then it will connect to phoned numbers straight away. I think that the phone is checking for emails etc first every time it is switched on  before making any calls, instead of just making calls.  I have tried to do an update but the program does not offer an option for my phone an Experia S. They have every other model but no xperia s.

[_alexdon_]

You need to run sony update service in compatibility mode with windows 7,because you are running on 8 or 8.1.

[Abhirl]

Iam facing the same issue in xperia xA1 .

too much delay in making calls, tried updating software, used third pary dialling app, tried factory reset etc etc ... nothing works its still the same : (

 I have xperia Z and its working perfectly, totally dispointed with the new model.