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May 2018
May 2018
Black screen and won’t turn off
Any ideas have tried switching mains power off etc
3 REPLIES 3
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May 2018
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May 2018
May 2018
Also having this same exact problem. Was prompted to update software so did so and then the TV went into a state of black screen and unresponsive to any actions via remote or otherwise. I unplug it at the mains for 30 mins twice and just turns on as soon as i hit the mains power on. Just won't turn off at all. Can't do anything with it.
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May 2018
May 2018
KD 55xe7002
Is my model #