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I have a good wired connection, have reset my router and confirmed internet working from other devices but both my Sony Bluray and Sony TV;s internet content have stopped working.
Both TV and BluRay confirm, internet connection and work as local dlna clients.
However trying iPlayer or YouTube and after a delay - both devices fail to connect to the internet service and throw an error.
Any advice appreciated.
Update: Just checked Friday AM and the problem seems resolved.
Solved! Go to Solution.
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I started getting this tonight on my Kdl32ex403 Bravia TV too. I checked both using the wireless dongle and the wired connection; same problem. Network setup passes the test but when you actually go to use a music or video network service nothing loads, you get stuck in with an endless spinning wheel in the top right corner that never loads. The only way out of that is to turn the TV off.
I was worried it had gone wrong but sounds like you have the same issue. By the way iPlayer doesn't even load the spinning wheel, I simply get thrown back to whatever TV channel I was watching.
I was going to perform a soft reset, but it sounds like it's a Sony Network problem.
Any one else have this issue?
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Im having all sorts of problems with mine (KDL-40NX723). Just tried YouTube - TV crashed. It then went into a never-ending cycle of crashing/rebooting/crashing/rebooting. I switched it all off, and now I get 8 Blink lights. What the hell did that. Problably a coincidence, but.........
EDIT: 02:25am - Managed to recover my TV. Had to perform a full factory reset via controls on TV. Even crashed twice when trying to tune channels in. Once all steps completed, TV now performs as expected. Not game to try YouTube again tonight. Im off to bed.
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Perhaps Sony has pulled some major kill switch and rendered all our older products obselete...
I've had it before where the wireless dongle loses connection and I've had to turn the TV off, unplug the dongle, plug it back it and turn the TV back on. But I've never had the wired connection go. Just tried pushing some photos from my phone via dlna and that worked fine. And all my other devices are using the net perfectly.
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Hi all
Before I goto bed, It seems a wide spread issue.
See Sony USA Support forum (especially this post)
Cheers
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Ah great, good to know they're on the case!
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My tv is frozen with the internet icon showing in upper right corner... It won't respond to anything, and I can't exit out of it
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Assuming that you havent fixed this yet - pull the power plug out from the wall and then try again