Help with recovery

[biggie944]

Hi i have a A417m laptop and not so long ago it crashed so i gave it to a freind and he reinstalled windows, which wiped my hard drive hence i lost the recovery utility or so i thought but there is about 7gb on my hard drive that is hidden is it pssible that it is in this if so how can i access it please help.

[Thalamus.]

Hi biggie944,

welcome tot the Forum

Press F10 repeatedly when you first turn on your computer this should allow you to access the recovery program

[biggie944]

Thanks i tried that but nothing happened.

[Thalamus.]

Take a look here, your system does not list the recovery utilitiy but it does list Preinstalled Drivers and Utilities


Hope this helps

[biggie944]

Thanks do u know of anywhere i can download the recovery utility from or even buy some recovery discs from as apparently sony dont sell them.

[Thalamus.]

This link may help you further

Link

Did you check ealier link for Preinstalled Drivers and Utilities

[biggie944]

Tanks for the link i downloaded and installed these when windows was installed ,the reason why i am after the recovery software is to install the original sony platform and all its software.

[Thalamus.]

The recovery ulitlity is not listed for your laptop however the application is listed for other models

Have a look in the Select Models drop down list, there is reference to the program their but as I said it is not listed for your model.