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Maxwellplum
Explorer

Software problems

Sony Bravia tv (model KD-49XE8396) and sound bar (model HT/CT20)

Since software update a few months ago, our TV is now switching itself on and off all the time, several times a day!!!! also the soundbar stop working at that time.

V9 / 5th March 2021

kernel version 4. 9.125

 

Sony will do nothing about this as software issues are apparently are not covered under their warranty 🤬🤬 I am expected to wait until a new update but they have no idea when that will be they. Sony say they will call to discuss but never do.

now the volume keeps going off.

 

Has anyone else experienced similar..  I am so disappointed in Sony response to this issue

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