Power\lock button does not working

[3omda619]

Dear Sony, 

I bought the Xperia Z Tablet LTE 16g about a month ago.

Now the power button and the headphone port are not working anymore and I don't know why.

Today my battery drained and I can't turn it on again and I don't know what to do.

please HELP!!!!!

[_alexdon_]

You should have at least 60% battery for a safe repair.

[Stackpointer]

how do you even turn on the device without the power button?

[_alexdon_]

You do not need to turn on the device if you need to repair with SUS.It needs the phone off.

[Stackpointer]

I just drained my battery,I'll charge it up and try it with PC Companion.

[eklem]

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@alexdon wrote:

You should have at least 60% battery for a safe repair.

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Yes, thanks, I know. But need to power it off first, then recharging it.

[_alexdon_]

Ok,good luck.

[Stackpointer]

No surprises guys, just did the software reset through Sony update service, and I can't turn on the tablet.

[_alexdon_]

Then you have to visit a sony service,I am sorry:

http://www.sonymobile.com/global-en/support/contact-us/

[rm951]

Try holding the Up volume button and Power button at same time for a few seconds.  My tablet restarted after shuting down out of no where last night.

[eklem]

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@rm951 wrote:

Try holding the Up volume button and Power button at same time for a few seconds.  My tablet restarted after shuting down out of no where last night.

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That doesn't help much when the power button doesn't work.