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Hello, a few minutes ago after terrible screen reponse i realised a hair crack starting from the volume buttons and with an upward facing curve it ends just in the middle of the right speaker......my tablet has been in its box , stored , so the crack is totally unjustifiable.......well done SONY....tomorow I will go to he local Sony dealer....
Please update us on what happens next. I sincerely hope you're problem is solved, however we all know Sony's EXCELLENT reputation regarding these matters... As for me, I'm still trying to get through my carrier, but so far no give.
Best of luck
wow it sound serious! i hope my tempered glass can hold it, im glad i had extended 2years warranty
Hv u tried send it to sonycenter? ihv no problem before, they even repaird my old z3 tab even tho no warranty for water dmg
Owh its here, in malaysia
Hi Sony Support,
I have a similar problem. It started as unresponsive then I noticed a crack just above the volume. Then the crack starts to go through the other side. SO the tablet has only one single line crack and it is not working as the screen just go in touching randomly without me touching it. I am on a 24 months contract with Telstra and it is only one year passed. I don't want to keep paying for a service that not working properly for a fault that I didn't cause.
Also, there are many people having the same problems. Why are there no answer from Sony representative?
Regards
Thanh
Mine has also cracked - not dropped or banged and was in a case with screen protector on - quoted £280 for repair !!
Is there a lawyer in the house?