Join now - be part of our community!

A few problems I have noticed.

Max1996
Visitor

A few problems I have noticed.

First of all, after the nrw update on my Z, when I start the camera, there is a portion completely black, covering around 20% area which has the buttons of capturing and video. I can see the buttons but the rest area is black. But. Front camera is ok. Also I think my top left back panel is starting to raise. I hope thats covered in warannty.Thirdly, my photos take way too much time than before to load.I have bought sony mobiles everytime and I keep my faith in them. Hope I get the fix fast

7 REPLIES 7
profile.country.GB.title
Uliwooly
Expert

if you have the resolution set at 12mp/13mp that's normal, change it to 9mp. 

As for the back panel, take it to a Sony repair center. 

Where are you saving your pictures? (SD card or Internal Storage) which camera settings? HDR on or off? Night mode settings? Superior Auto? etc

JakeSully
Contributor

he is talking about black box where buttons is is covering 20% of screen when using camera.

oh wait mybad he did state about back panel xD

Max1996
Visitor

9 mp fixes the prob But isn't 12 mp more better?why is there a black box.coming anyway?, and If I take it to sony repair center, will they do it for free, I mean, warranty? , also, my camera settings ar superior auto. 9 mp nothing else and save in sd card

profile.country.GB.title
Uliwooly
Expert

There's no way around it, if the picture its at 12/13mp the ratio will be 4:3, and your screen its 16:9 more or less.

As for the back cover you have to contact them.

Is your SD card a class 2 or class 4?  

Max1996
Visitor

How do u see that?? And I shifted to internal storage a week ago btw. 

profile.country.GB.title
Uliwooly
Expert

unmount the SD card > it should have a circle with a number inside (the circle) 

Max1996
Visitor

ok got it. class 4.