Xperia Z1 screen with extrange colours

[Eneko]

Hello,

Until today was very happy with my phone.  But today I tried to switch it on and it didn´t work.

The screen was black and colours were going up and down.

The phone is ok and it hasn´t  any damage.  I can´t understand what is happening.

Is the screen broken?

Thank u for your help,

Eneko

[Thommo]

All we can suggest is that you either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

[Ashroft98]

Yes,maybe a water leak had happened or something is messing up with the LCD or the cable.

[Uliwooly · Accepted solution]

If the phone was in contact with water request a vacuum test 

[Eneko]

The mobile phone hasn´t been in contact with water nor hasn´t been damaged.

Probably the problem is with the cable....

Thank u for your help.

[Uliwooly]

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