Join now - be part of our community!

Xperia ZL camera error

Phantom707
Visitor

Xperia ZL camera error

Hi!
I've just bought my Xperia ZL yesterday and everything was ok before i used pc companion to copy my contact list. After the use of it my phone ring seems to become qiueter, but the real problem is that my camera shows unknown camera error and doesn't work. I've tried to reset all settings, also I tried to use this forum, but the way of solution proposed (to erase all camera settings and restart the phone) didn't work too.
My phone is in Russia, could it be some kind of defect, or maybe there's a problem with updates? The other camera programs from google play doesn't work too.
Thank you in advance

9 REPLIES 9
profile.country.GB.title
Uliwooly
Expert

how about SUS or pCC?

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Phantom707
Visitor

I've tried PCC using support zone twice, but, unfortunately no result.

SUS asks me to turn off the phone and hold down the volume button, but nothing happens when I do that

profile.country.GB.title
Uliwooly
Expert

Make sure that your phone is charged (at least 50%) 

Phantom707
Visitor

I'm sure - it's 75%

Phantom707
Visitor

Upd - after the PCC operations sometimes the camera menu appears. The camera still do not work, but I see the icons on the screen and I can switch to the front camera - it works properly. Switching back to main camera causes the same error

profile.country.GB.title
Uliwooly
Expert

unmount the SD card and try w/o an sd card also

settings > apps > all > camera > clear everything > try again 

Phantom707
Visitor

There is no SD Card - I've just bought device yesterday Slightly_smiling_Face

Phantom707
Visitor

SUS began to work, but still no result.
I have no SD Card, and clearing data is not useful.
Are there any other exits?

profile.country.GB.title
Uliwooly
Expert

What do you mean by "SUS began to work"?