Problem. Only charges when off.

[Ahandion]

The phone only charges when it is turned off. It does not charge the battery when it is turned on.
I have tried different chargers
I have restored it from the factory, I deleted all the content but I have not been able to solve the problem.

Let me see if you can help me, thank you.

[Ahandion]

@YoGemThank you very much for your help, if it is a pity.
I will contact the technical service to see what they tell me.

Regards and many thanks again for your help.

[Karlsoliven]

Hi, I have the same problem