proximity sensor issue on Xperia C

[Ptandon]

screen would not dispay after call is dialled. Re installed phone software, tested it with sony diagnotics, worked in 1 out of 4 or 5 instances I ran the test.

Any solutions?

[mohi]

hi

my phones hangs and the screen goes completely blank when i make or receive call

Topic edited by Rickard

[Alexander1]

Do you have any cover or screen protector that may cover the proximity sensor located on the top of the phone (next to the Sony logo). 

Download Xperia Diagnostics to test the proximity sensor by covering the top of the phone with your hand. 

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

[mohi]

have already tried this options and hvae given the phone for servicing its a new phone just 20days old

[divz]

M facing a problem as m not able to see anything on my screen during call. Due to this m not able to disconnect my calls or unbale to do anything. help ASAP

[_Ashish9433]

even i am facing this issue, any xperia people ask for installation of the software what is this going on? i think we should request sony for replacing this handset. As all the Xperia C users are facing same issue

[_Ashish9433]

Hi RIckard,

Previously as well i had posted on the forum and mailed you regarding lot of issues in Xperia C

Here are some of the issues which i am facing and as well as lot of other people are facing, can you please help us?

1. Proximity sensor issue on Xperia C :- Proximity issue link - http://talk.sonymobile.com/t5/Xperia-C/proximity-sensor-issue-on-Xperia-C/m-p/427629#U427629

2. On restart everything resets which is on SD card - http://talk.sonymobile.com/t5/Xperia-C/On-every-restart-personalization-resets/m-p/438783#U438783

3. Battery drains from 30% - 5% within few minutes - http://talk.sonymobile.com/t5/Xperia-C/3-Major-issues-on-this-phone-replaced-4-times-but-yet-same-3/...

4.  8MP camera pics are not at all good - http://talk.sonymobile.com/t5/Xperia-C/Camera-Problem/m-p/438277#U438277

I was the first person to report all this problems almost 3 weeks back but still yet no solution. If you guys cannot give the solution take your phone back and refund us the money.

[Ptandon]

My handset is already with service center for the mentioned issues, second time since the purchase nearly a month ago. If this time I do not get a satisfactory solution, I am planning to move to the consumer court. There are issues with network connectivity as well, apaprt from those mentioned. Try swapping the sim cards or go on roaming & it will take 30 minutes & 20+ pincode entries to register on the network,

[spt]

even i get same problem right from my first call on phone. its just 2 days old now

[santosh_vaza]

Hi,

I have same phone, but when i recieve calls. My phone gets blank it may be due to sensor. But when moving from ear to type nmber it gets restored again.

But AFAIK, i am using it since 1 month. Really guys i have'nt restarted my phone yet !!!!!!.

Couple of apps are installed on my phone, whatsapp,gmail,facebook, many games etc.

May be youshould try removing apps that are of not use,

I have not faced any problem, Ehile playing HD games, videos the backside of phone gets a little bit hot. but its OK.

[Sonam]

Hi All,

I am also facing the same issue.Whenever I am trying to call to anyone my screen getting locked and I am not able to disconnect the call.

I called to the customer care regarding this issue and as per suggestion I reinstalled the software for Experia C but problem is not yet resolved.

Did anyone get any solution for it..