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screen dims and brightens automatically

Phone雲
Visitor

screen dims and brightens automatically

My xperia C3 has below problem and can't solve by Customer Service:
When web page, forum, letters that contains high colour(red / yellow words , pictures) the screen dim automatically. When scroll it out of the screen, it becomes bright again. It hurts my eyes and annoy me so much.
CS said it can't be solved, please wait for version update, maybe.........
Can I only wait, wait and wait? Xperia C3 is **bleep**.
- auto detect envoirmental function is off
- no screen saver
- no 3rd party software installed, just rec'd from CS
- android 4.4.2, software version 19.2.A.0391

25 REPLIES 25
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Uliwooly
Expert

What if you reinstall the latest update with PCC? or boot on safe mode?

Phy
Legend
Legend

Here are links to Pcc and safe mode that @uliwooly has suggested.

How to boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Sony PC Companion.
http://support.sonymobile.com/us/tools/pc-companion/
Phone雲
Visitor

I went to Customer service in my location, picked up from him & tested at once, the problem was still here, I complained immediately but no help. I checked another new C3 there, it had same problem as mine! then CS only asked me to wait next update version. but no change after nearest update.

I have tried boot in safe mode, still has problem! Please HELP!!!

ravi_p7
Visitor

Me2 have the same issue along with camera problem especially video recording problem, while i record videos, it makes video blurr n clear adjusting focus repeatedly for every 2 seconds n even records same, i have tried all possible settings, i have re installed software and tried, these two issues r not sloved, finally it was taken to sony service, they checked n simply replied wait for sotware update. I was really disappointed for buying it for Rs 23000 while some other companies giving the same specs for half price and they perform wel on this dept.since 12 yrs im using sony mobiles just becoz of d QUALITY, i just dont understand how this model was came out without proper test from one of the giant company like SONY..anyway i hope new update will resolve these issues.
kmleong
Visitor

I bought this C3 just couples months and I notice it has a problem other people is facing:  screen dims and brightens automatically.  How could this happen? It is the design program or technical fault of C3?   My son's Z Ultra also face the same problem

thoothukudi
Visitor

I too face the same problem is there any solution to over come from my problem

profile.country.GB.title
Uliwooly
Expert

@thoothukudi

Read the above suggestions
hellohelloworld
Visitor

Setting--->Display--->White Balance--->63 63 63 can solve the problem. You should say thank you to me.
hellohelloworld
Visitor

Try it and tell me the result.