Touchpad problem on VGN-FE21B

[phoenix18]

Why does my touchpad not work anymore, all at once???

I have a wireless usb mouse connected to my vaio. the mouse and the touchpad worked both contemporary without problems. all at once the touchpad does not work anymore. i tried everything that was described in the documentation. but nothing worked. i also checked the BIOS but there was no hint about the touchpad.

Is there anybody who had the same problem?

thanx for your help:smileyhappy:

[Twisted-Rizla]

Have you been licking it?

[Thalamus.]

Hi phoenix18,

Welcome to Club Vaio,

You may find this thread on a similar problem of interest...:smileyhappy:

[phoenix18]

Have you been licking it?

...yes twice. enjoyed it!

[Twisted-Rizla]

Can I have a go?

Welome to the Forum by the way. :smileygrin:

[phoenix18]

...thank you!

I followed the discussion behind your link, but unfortunately the problem described there are of different nature.

[Thalamus.]

Hi phoenix18

What hardware is listed in the Mice and other pointing devices section in Device manager...?

[phoenix18]

hi thalamus,
there is only the indication "HID conform mouse" thats all.
the mouse that i have attached externally is a Microsoft USB wireless optical mouse. the mouse works properly. the thing is that when i remove the mouse then the touchpad is also not available. even when you start up the computer without the connected mouse.
thanx and have a nice day

[Thalamus.]

Hi phoenix18,

I think that's your problem, you should have an Alps Pointing Device mouse driver installed on your FE21B...:smileyhappy:

Goto Device Manager, double click Mouse and Other Pointing Devices.

Then right click once on HID conform mouse and select properties.

Select the 'Driver' tab and click on Update driver.

A new Hardware Update Window will appear, select Install from a list or specific location (advanced) and click next

The window now changes select 'Don't search I will choose the driver to install' and click next.

If 'Alps Pointing-device' (possibly Alps Pointing-device for Vaio) appears in the new window, select it and click next.. (if the 'Alps Pointing-device' does not appear in the list remove the tick from 'Show Compatible Hardware' and select Alps Electric from the Manufacturer column then 'Alps Pointing-device' (possibly Alps Pointing-device for Vaio) from the model column and then click next.