I have been to the support area of the Sony website to download some of the manuals for devices that I have bought.  I just want to put them on my phone/tablet for convenience.

I keep gettin a message coming up asking me to log in to pdf.crse.com

I have never subscribed to this and I don't understand why it is happening - its like there's some sort of security block.

I've always been able to download manuals before.  I did it for my new camera a few weeks ago.  Why has it gone wrong now and what can I do?