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USB Connection mode

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Steve48
Visitor
July 2015
July 2015

USB Connection mode

Does anyone know how to changethe usb connection mode? Itis currently PTP and need it to be MTP. I can see no option under the connectivity settings.

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Steve48
Visitor
July 2015
July 2015

Well, spend half an hour with Sony support who eventually told me that the option should exist under USB Connectivity when NOT connected to a PC and as it wasn't the only solution was a factory reset.

I have now just done this and hey ho - the tablet is now back in MTP mode Slightly_smiling_Face - so now just have to set everything back up again Slightly_frowning_Face However, for the record, the option is STILL NOT PRESENT so I believe this must be a bug in the 5.02 release.

Also, having done the factory reset, some of the pre-installed apps are not preset, specifically the Word/Excel etc. Any idea how to get them back or do i just need to download these from Play store?

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_alexdon_
Expert
July 2015
July 2015

There should be USB connection mode under Xperia connectivity-USB connectivity.

alexdon
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Steve48
Visitor
July 2015
July 2015

Thats what i would have thought. I have "USB Connectivity" and under that "Install software", "detect USB device" and "Tips for connecting with a usb device" but no other options to set the PC connection mode to MTP

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_alexdon_
Expert
July 2015
July 2015

What options do you have under detect USB? What about tips for connecting?

alexdon
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Steve48
Visitor
July 2015
July 2015

nothing just comes up with USB detected and the Tips is just a help page with nothing useful on it. I can't use PC Companion in this mode - which is why I need to change it Slightly_frowning_Face

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_alexdon_
Expert
July 2015
July 2015

As this is a relatively new device,many of us don't have it. Perhaps @Samuel can help here.

alexdon
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_alexdon_
Expert
July 2015
July 2015

Until @Samuel replies,take a look here:

/t5/Xperia-Z3-Z3-Dual/z3-dual-no-usb-connection-option/td-p/1010422/page/2

It is the Z3+,maybe some things are similar.

alexdon
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Steve48
Visitor
July 2015
July 2015

Thanks. It shows exactly the same problem that i have but unfortunately there is no solution Slightly_frowning_Face

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Samuel1
Hero
Hero
July 2015
July 2015

Do you have a USB cable connected to the phone when you're looking for these options?

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Steve48
Visitor
July 2015
July 2015

Yes I have tried both with and without a cable. It's a Z4 WiFi Tablet by the way

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