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Headphone jack problem

Dec10
Visitor

Headphone jack problem

I recently got a new pair of headphones but the plug won't stay in the jack properly it won't click in. The headphone plug works fine in my moto x but in my z2 tablet the slightest bump will unplug them.
8 REPLIES 8
profile.country.GB.title
Uliwooly
Expert

Does this happen with any other headphones? if it does contact your local Xperia Care

Phy
Legend
Legend

Where you can contact Sony Xperia Support

http://www.sonymobile.com/global-en/support/contact-us/
Dec10
Visitor

Yes this happens with other headphones. Just a question, does it matter if I bought the tablet in a different country?

profile.country.GB.title
Uliwooly
Expert

It does matter as the warranty it's only good on the country it was bought at
Dec10
Visitor

There goes the warranty...
profile.country.GB.title
Uliwooly
Expert

It'll be wise to contact Xperia care from that country, perhaps you can ship it
Dec10
Visitor

Sipping to hong Kong from Canada is expensive.


@uliwooly wrote:
It'll be wise to contact Xperia care from that country, perhaps you can ship it
profile.country.GB.title
Uliwooly
Expert

Indeed